hilton garden inn outer banks / kitty hawk

Careers at Hilton Garden Inn Outer Banks

Whether you are starting your career or advancing it… when you join our team, you become a valued part of our crew!

Team meeting in the office

Who We Are

Hilton Garden Inn – Kitty Hawk is located in the Outer Banks of North Carolina.

The Outer Banks is a one of a kind beach destination. It is unlike any other beach town. The rules are different out here; shaped by nature just like the Outer Banks were swept from the Atlantic Ocean.

The first colonists to settle the Americas only to mysteriously disappear. The first flight launched by two brothers, forever changing the trajectory of the human race. Cape Hatteras National Seashore, the first national seashore of its kind, complete with rolling sand dunes and a menagerie of wildlife. And still today, after hundreds of years, the Outer Banks has a way of changing people and opening their eyes to new experiences and passions in historic North Carolina.

For sure, there are many firsts still yet to come. Joining our team can be one of them! Apply to our open positions here to start your career with us. 

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Why Join Our Crew?

Your career dreams are achievable with us!

Looking for an exciting place to begin your future? Look no further than Hilton Garden Inn – Outer Banks/Kitty Hawk.

Hilton Garden Inn is an established and recognized brand in a well-desired beach destination on the gorgeous Outer Banks of North Carolina. Our management team specializes in employee development, training and mentoring, and providing the absolute best guest experience there is to offer.

We believe in PROMOTING FROM WITHIN! What does this mean exactly? A company that promotes from within believes in tapping into your professional talent potential and developing skilled employees. It helps to fulfill the vision of both the employee and employer. It means a more cohesive team approach, knowledgeable employees, and being surrounded by a crew that all want the business to succeed! 

You can be a part of this Hilton family by applying to our open positions today!

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Awards & Recognition

Hilton Brand Award:

  • Fortune - 100 Best Companies to Work For

Property-Specific Awards:

  • NCRLA Lodging Operator of the Year 2016 – our General Manager, Jeremy Miller: It all starts at the top. Jeremy Miller has been the General Manager of this property since 2012. Jeremy cares deeply about his staff first and foremost, taking pride in our work, and constantly aspiring to achieve better and better results. 
  • #1 on Trip Advisor & Trip Advisor’s Travelers Choice Award from 2011-2022: Guests love traveling to our property and our ranking speaks for itself!
  • Best of the Beach – Best Hotel in Outer Banks 2020: Locally voted as Best Lodging on the beach, and there are a lot to choose from. 
  • Wedding Wire Couples’ Choice Award 2023 – demonstrating excellence in quality, service, & professionalism within the wedding industry!
  • Oyster Award – Best Kid-friendly hotels on the North Carolina Coast
  • Hotels.com – Loved by Guests Award Winner for 2018, 2019, 2020, 2021
  • Booking.com – Traveler Review Award for 2023
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Brighthearted Committee

The hotel has a Brighthearted Committee and meets regularly.

These meetings consist of going over monthly satisfaction scores & brainstorming new ideas that strive for guest service excellence. The committee also has a central focus in community projects and helping those in need. Some of the volunteer opportunities include:

  • Volunteering at the local SPCA – clean, walk, play with local shelter animals.
  • Collecting non-perishables for local food banks – we hold food drives collecting non-perishables and collecting donations for local food banks (Dare County, Currituck, Pasquotank).
  • CLEAN THE BEACH – before every season starts, a team of employees get together to pick up trash in and around the hotel property and on the beach .
  • Preparing and delivering donated hot meals to local homeless food shelters and annual Patriot’s Day luncheon.

Hospitality Internships

Apply Here

Hospitality Internships

Embark on a 12 month hands-on experience at a Hilton Brand hotel, Hilton Garden Inn.

Kitty Hawk located at a “destination location” known as the Outer Banks of North Carolina! Some better know it as the “OBX”. This program is perfect for current college undergraduate Sophomores, Juniors, & Seniors interested in hotel property operations.

If you have recently graduated with a Bachelors in Hospitality Management, Business or related degree, this would also be a perfect opportunity to find out your passion and launch your future career! Abbreviated internships are also available to college students who are only available for a defined time-period (i.e. summer internship).

Hospitality Internships

What Does a Hospitality Internship Entail at this Property?

  • YOU choose which departments you work in (minimum 4 must be chosen)
  • 3-4 months are spent focused in the departments you have the most passion for. You can choose from Human Resources/Admin, Sales & Marketing, Front Office, Housekeeping/Rooms Division, Maintenance, and Food & Beverage (Banquets & Events and/or Culinary Management). 
  • Applicants must possess a cumulative 3.0 GPA or higher
  • Applicants must be currently enrolled as a full-time college student or recently completed with a BA degree in Hospitality, Business, or related degree.
  • High school internships also available, please inquire within.
Hospitality Internships

Why You'll Love Our Hospitality Internship

  • Professional development 
  • Real-world work experience alongside established Hotel Managers 
  • Executive exposure  
  • It’s PAID! ☺
  • A fun, elite, and comprehensive experience
  • Meet and network with some of the industry’s finest leaders
  • You’re not “just an intern” here … you are an intricate and important part of our whole executive team!
  • Opportunity to grow within the company… we promote from within!

You’d be a great fit for our Hospitality Internship program if you:

  • Are a Sophomore, Junior, or Senior in college 
  • Have recently graduated with a degree in Hospitality Management, Business, or a related degree
  • Hold a minimum 3.0 GPA
  • Work with and co-exist well with others from diverse backgrounds
  • Are excited to learn about the hospitality industry and work for an award-winning global company
  • High school student wanting to explore different career paths.

Benefits

Health Care

Medical, Dental, and Vision plans

Wellness

YMCA gym corporate discount

Financial Investment

401K Plan - Company matches up to 3% 

Paid Vacation

PTO for employees

Employee Recognition and Appreciation

Frequent employee luncheons and Employee of the Quarter recognition program

Employee Meal Program (Your meal is FREE if you're on the clock!) and other Restaurant Discounts

Birthday Celebrations

Paid birthdays off and a gift card to go with it!

Team Member Travel Program

Highly discounted rates at Hilton Brand hotels

Continued Education

Sponsors employees for continued education for Hospitality & Tourism certificate at local community college

Incentives

Monthly Incentives (based on satisfaction scores) and Seasonal Bonuses (based on performance)

Paid Holidays for Managers

Time-and-a-Half Holidays for Hourly Staff




Team Member Spotlight


Antonella Cunza Oscanoa

Intern, Peru

“Reflecting on my internship experience at the Hilton Garden Inn Kitty Hawk/The Outer Banks, I had the opportunity to immerse myself in every aspect of hotel operations, and truly experience how a hotel operates on a day-to-day basis. I had the opportunity to not only rotate at the Front desk, Housekeeping, and Food and Beverage but also in other departments that are rarely seen in this kind of program, such as Sales & Marketing and Human Resources/Accounting. Also, something very valuable about this program is the 1-on-1 training where the managers of each department themselves train you. As an intern, I felt valued and recognized as a team member and also delegated a lot of responsibilities which were opportunities for growth and development. I am grateful for the lessons I have learned, the memories I have made, and the friendships I have gained here. This internship has equipped me with the skills and confidence in a competitive industry where each day presents new challenges and learning opportunities and also deepened my passion for the hospitality industry. As I embark on the next chapter of my career, I carry all the memories of my internship here. Thank you, Hilton Garden Inn Kitty Hawk for an unforgettable opportunity to learn, grow, and thrive.

Madi Rozgonyi

Intern, United States

“I was an intern throughout the Sumer of 2023 and cannot stop speaking about the amazing time that I had this summer. The overall experience was nothing like I had anticipated. Over the course fot he summer, I switched between 4 departments at the Hilton Garden Inn Kitty Hawk. I was able to experience everything from working the Front Desk to working with the Sales team on events and weddings, that were always happening constantly here. I also rotated into the Food and Beverage departments, in which I Served at both the events and restaurant, as well as being able to experience the financial side of the hotel through working with Human Resources. Not only did i learn a ton this summer, but I also met so many amazing people and friends with this experience. The staff at the Hilton Garden Inn is truly unforgettable and a fabulous team who all works together to not only make the guests happy, but each and every one of the employees happy as well. I truly couldn’t have asked for a better experience and opportunity to be a part of here at the Hilton Garden Inn.

Sakina Carter

Intern, Jamaica

“I worked at the Hilton Garden Inn in the summer of 2019 as a J1 student, and I had a great experience. I am happy to be back working as an intern. I am learning is much from my internship experience especially since I work in four different departments. This allows me to get a wholesome experience and learn and grow so much in this field. What I appreciate most about working here is how much this establishment takes care of its employees. I am not just having the perks of employee rate at any Hilton property but here at HGI, Kitty Hawk, as employees we are given various forms of rewards for performing well, gifts and other incentives are issues frequently, and even subsidized lunches. All these are examples of why I feel blessed to be a part of the HGI Kitty Hawk family.

Doreen Sambolledo

Housekeeping Assistant Manager (former Intern), Philippines

“Being a Hilton team member has been a great honor for me. As an intern, I have the privilege to rotate to different departments. It gave me plenty of opportunities to gain all the knowledge that I need to pursue a career in hotel management. I’m grateful to be working alongside people that strive to give out the very best service that they can give to our hotel guests. This company gave me the opportunity to come out of my shell and be the best version I can be. I’m very proud to be part of the Hilton family and we will always be at your service!

Alyssa Tato

Banquet Captain (former Intern), Philippines

“I am proud to be a part of the company with people who genuinely care about each other personally and work together as a team. I am surrounded by a lot of highly driven and successful people who genuinely care about those they work with and the community in which they live. There is a genuine spirit of cooperation and shared goals revolving around fulfilling the company’s mission and vision. But most importantly, the company values our feedback. We can voice out our opinion and it is respected which establishes a positive work environment.

Vanessa Wilson

Intern, Jamaica

“The Hilton Garden Inn (HGI) offers a professional and personal environment that promotes growth and learning in all departments. When I started at the HGI in 2019 as a Summer Work and Travel J1 student, I was amazed by how warm, welcoming, and effective the staff was. I learned so much about the food and beverage industry in such a short period that sparked my curiosity as I wondered what the other departments offered. Hence, after completing my undergraduate degree, I knew I wanted to enhance my career portfolio through meaningful experience, and where else to achieve that than the HGI, through their internship program? This is highly advantageous because we don’t only learn technical skills but also soft people skills which can be applied to everyday life situations."

Rachel Moore

Intern, United States

“This rotational internship has provided me with lots of hands-on industry experience I had never thought possible. It has been extremely rewarding to see what each department entrails and how each department works together to make a cohesive operation. Each manager goes above and beyond to make sure that I learn as much as I can and challenges me to ask any questions that could benefit me and/or the company as a whole. The general manager at HGI Kitty Hwak is extremely hands-on and even took time out of his schedule to show us some of the financial data for the hotel. There is something to be said about a company that makes its employees feel truly valued. One thing that has really stood out to me is the customer service that each staff member exudes to each and every guest who walks through the door. It is an honor to work with people who live by Hilton’s motto of Brighthearted Hospitality and to be a part of this awesome Hilton family. I am forever grateful for this wonderful opportunity!"

Peggy Shen

Group Sales Coordinator, Taiwan

“I was an intern at the front desk and rotated 4 different departments to experience, learn, and find where I want to be. Now, I’m a Group Sales Coordinator! For the third year of working here, I’m excited to see this company grow and I can grow together with it. I enjoy working in a great environment with people/coworkers who care about you. Last but not least, I receive all kinds of benefits here, health insurance, dental insurance, holiday bonuses, overtime, etc. The coolest part of being a part of this Hilton family is you can travel with team member rates all over the world.

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