hilton garden inn outer banks / kitty hawk

Careers at Hilton Garden Inn Outer Banks

Whether you are starting your career or advancing it, when you join our team, you become a valued part of our family.

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Who We Are

Hilton Garden Inn – Kitty Hawk is located in the Outer Banks of North Carolina.

The Outer Banks is a one of a kind beach destination. It is unlike any other beach town. The rules are different out here; shaped by nature just like the Outer Banks were swept from the Atlantic Ocean.

The first colonists to settle the Americas only to mysteriously disappear. The first flight launched by two brothers, forever changing the trajectory of the human race. Cape Hatteras National Seashore, the first national seashore of its kind, complete with rolling sand dunes and a menagerie of wildlife. And still today, after hundreds of years, the Outer Banks has a way of changing people and opening their eyes to new experiences and passions in historic North Carolina.

For sure, there are many firsts still yet to come. Joining our team can be one of them! Apply to our open positions here to start your career with us. 

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Why Join Our Team?

It’s not just a job, we are your village!

Looking for an exciting place to begin your future? Look no further than Hilton Garden Inn – Outer Banks/Kitty Hawk.

An established brand and in a well-desired beach destination on the gorgeous Outer Banks of North Carolina. Our management team specializes in employee development, training and mentoring, and providing the absolute best guest experience there is to offer.

You can be a part of this Hilton family by applying to our open positions today!

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Awards & Recognition

Hilton Brand Award: Fortune - 100 Best Companies to Work For

Property Specific Awards:

  • NCRLA Lodging Operator of the Year 2016 – our General Manager, Jeremy Miller: It all starts at the top. Jeremy Miller has been the General Manager of this property since 2012. Jeremy cares deeply about his staff first and foremost, taking pride in our work, and constantly aspiring to achieve better and better results. 
  • #1 on Trip Advisor & Trip Advisor’s Travelers Choice Award from 2011-2020: Guests love traveling to our property and our ranking speaks for itself!
  • Best of the Beach – Best Hotel in Outer Banks 2020: Locally voted as Best Lodging on the beach, and there are a lot to choose from!
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Brighthearted Committee

The hotel has a Brighthearted Committee and meets regularly.

These meetings consist of going over monthly satisfaction scores & brainstorming new ideas that strive for guest service excellence. The committee also has a central focus in community projects and helping those in need. Some of the volunteer opportunities include:

  • Volunteering at the local SPCA – clean, walk, play with local shelter animals.
  • Collecting non-perishables for local food banks – we hold food drives collecting non-perishables and collecting donations for local food banks (Dare County, Currituck, Pasquotank).
  • CLEAN THE BEACH – before every season starts, a team of employees get together to pick up trash in and around the hotel property and on the beach .
  • Preparing and delivering donated hot meals to local homeless food shelters and annual Patriot’s Day luncheon.

Hospitality Internships

Hospitality Internships

Embark on a 12 month hands-on experience at a Hilton Brand hotel, Hilton Garden Inn.

Kitty Hawk located at a “destination location” known as the Outer Banks of North Carolina! Some better know it as the “OBX”. This program is perfect for current college undergraduate Sophomores, Juniors, & Seniors interested in hotel property operations.

If you have recently graduated with a Bachelors in Hospitality Management, Business or related degree, this would also be a perfect opportunity to find out your passion and launch your future career! Abbreviated internships are also available to college students who are only available for a defined time-period (i.e. summer internship).

Hospitality Internships

What Does a Hospitality Internship Entail at this Property?

  • YOU choose which departments you work in (minimum 4 must be chosen)
  • 3-4 months are spent focused in the departments you have the most passion for. You can choose from Human Resources/Admin, Sales & Marketing, Front Office, Housekeeping/Rooms Division, Maintenance, and Food & Beverage (Banquets & Events and/or Culinary Management). 
  • Applicants must possess a cumulative 3.0 GPA or higher
  • Applicants must be currently enrolled as a full-time college student or recently completed with a BA degree in Hospitality, Business, or related degree. 
Hospitality Internships

Why You'll Love Our Hospitality Internship

  • Professional development 
  • Real-world work experience alongside established Hotel Managers 
  • Executive exposure  
  • It’s PAID! ☺
  • A fun, elite, and comprehensive experience
  • Meet and network with some of the industry’s finest leaders
  • You’re not “just an intern” here … you are an intricate and important part of our whole executive team!
  • Opportunity to grow within the company… we promote from within!

You’d be a great fit for our Hospitality Internship program if you:

  • Are a Sophomore, Junior, or Senior in college 
  • Have recently graduated with a degree in Hospitality Management, Business, or a related degree
  • Hold a minimum 3.0 GPA
  • Work with and co-exist well with others from diverse backgrounds
  • Are excited to learn about the hospitality industry and work for an award-winning global company

Benefits

Health Care

Medical, Dental, and Vision plans

Wellness

YMCA gym corporate discount

Financial Investment

401K Plan - Company matches up to 3% 

Paid Vacation

PTO for employees

Employee Recognition and Appreciation

Frequent employee luncheons and Employee of the Quarter recognition program

Employee Meal Program

An employee meal is offered at lunch and dinner. As a new hire, your first meal is free! The cost is $3.00 per meal.

Birthday Celebrations

Paid birthdays off and a gift card to go with it!

Team Member Travel Program

Highly discounted rates at Hilton Brand hotels

Continued Education

Sponsors employees for continued education for Hospitality & Tourism certificate at local community college

Incentives

Monthly Incentives (based on satisfaction scores) and Seasonal Bonuses (based on performance)

Paid Holidays for Managers

Time-and-a-Half Holidays for Hourly Staff

Team Member Spotlight

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Peggy Shen

Group Sales Coordinator

“I was an intern at the front desk and rotated 4 different departments to experience, to learn and to find where I want to be. Now, I'm a Group Sales Coordinator! For the third year of working here, I'm excited to see this company grow and I can grow together with. I enjoy working in a great environment with people/coworkers who care about you. Last but not least, I receive all kinds of benefit here, health insurance, dental insurance, holiday bonuses, overtime and the coolest part being a part of this Hilton family is you can travel with team member rates all over the world.”

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Vanessa Wilson

Intern

"The Hilton Garden Inn (HGI) offers a professional and personal environment that promotes growth and learning in all departments. When I started at the HGI in 2019 as a Summer Work and Travel J1 student, I was amazed by how warm, welcoming and effective the staff were. I learnt so much about the food and beverage industry in such a short period that sparked my curiosity as I wondered what the other departments offered. Hence after completing my undergraduate degree, I knew I wanted to enhance my career portfolio through meaningful experience and where else to achieve that than the HGI, through their internship program. Which is highly advantageous because we don't only learn technical skills but also soft people skills which can be applied to everyday life situations.”

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Alyssa Tato

Intern

"I am proud to be a part of a company with people who genuinely care about each other personally and work together as a team. I am surrounded by a lot of highly driven and successful people who genuinely care about those they work with and the community in which they live. There is a genuine spirit of cooperation and shared goals revolving around fulfilling company's mission and vision. But most importantly, the company values our feedback. We can voice out our opinion and it is respected which establishes a positive work environment."

Doreen Sambolledo

Intern

“Being a Hilton team member has been a great honor for me. As an intern I have the privilege to rotate to different departments. It gave me plenty of opportunities to gain all the knowledge that I need to pursue a career in hotel management. I’m grateful to be working alongside people that strive to give out the very best service that they can give to our hotel guests. This company gave me the opportunity to come out of my shell and be the best version I can be. I’m very proud to be part of the Hilton family and we will always be at your service!”

Sakina Carter

Intern

“I worked at the Hilton Garden Inn in Summer 2019 as a J1 student, and I had a great experience. I am happy to be back working as an intern. I am learning so much from my internship experience especially since I work in four different departments. This allows me to get a wholesome experience and learn and grow so much in this field. What I appreciate most about working here is how much this establishment takes care of its employees. I am not just having the perks of employee rate at any Hilton property but here at HGI, Kitty Hawk, as employees we are given various forms of rewards for performing well, gifts and other incentives are issued frequently and even subsidized lunches. All these are examples of why I feel blessed to be a part of the HGI Kitty Hawk family.”

Rachel Moore

Intern

“This rotational internship has provided me with lots of hands-on industry experience that I had never thought possible. It has been extremely rewarding to see what each department entails and how each department works together to make a cohesive operation. Each manager goes above and beyond to make sure that I learn as much as I can and challenges me to ask any questions that could benefit myself and/or the company as a whole. The general manager at HGI Kitty Hawk is extremely hands-on and even took time out of his schedule to show us some of the financial data for the hotel. There is something to be said about a company that makes their employees feel truly valued. One thing that has really stood to me is the customer service that each staff member exudes to each and every guest that walks through the door. It is an honor to work with people who live by Hilton's motto of Brighthearted Hospitality and to be a part of this awesome Hilton family. I am forever grateful for this wonderful opportunity!”

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