We create a welcome environment in which our customers’ needs are met and expectations exceeded.
The Proctor Dealerships are a growing and dynamic organization. We want to be the benchmark for innovation and cutting-edge business practices that lead to new levels of success. We’re “outside the box” and charting our own course! It’s an attitude that, when combined with the organizational knowledge garnered since 1910, will guide us into the future!
Proctor leadership believes that satisfied employees will best serve our customers. In that regard, The Proctor Dealerships are unique in the emphasis placed on employees. The keys to success for you, as an employee, and for our Company, are a positive attitude, teamwork, a proactive spirit and a total commitment to customer satisfaction.
The Proctor automobile dealerships in Tallahassee are rich in history and service to the community dating back to 1910. W. Theo Proctor, Sr. began the business in 1910 and sold two Cadillacs his first year in business. In 1914, Proctor opened its first facility where automobile repairs could be made, and people could come to do business. Earl Proctor joined the business in 1918 when his brother, Theo, went to serve his country in World War I; thus, the name Proctor and Proctor was born. Proctor and Proctor became Proctor and Proctor, Inc. when it was Incorporated in 1929, making it one of the oldest corporations on record with the State of Florida. The organization grew over the years and expanded into larger facilities as its business grew. 1946 was a significant year as the Proctors moved into a new three-story structure downtown.
1974 marked another milestone as the Proctors moved east of town to a new facility which was home to the Pontiac, GMC, and Cadillac dealership. In 1985, the Proctors opened a new Honda exclusive facility on West Tennessee Street and in 1991, the organization opened Proctor Acura, also on West Tennessee Street. In 2002, the Proctor GM location added HUMMER and Buick. In early 2004, the original corporation, Proctor and Proctor, Inc., became the legal entity owning only the Proctor GM dealerships, as Proctor Honda and Proctor Acura were spun out into their own respective corporations. In 2005, new facilities adjacent to the existing GM facility opened for Proctor HUMMER and Cadillac. In late 2005, The Proctor Dealerships opened Compass Marketing and Consulting next to Proctor GM. In early 2008, the GM franchises - Cadillac, Buick Pontiac, GMC and HUMMER - were sold. The former Cadillac facility is home to Proctor corporate offices and Compass Marketing and Consulting and the former HUMMER facility is now home to Proctor Subaru which was acquired in 2009.
The Precision Team status is the most prestigious and coveted honor that Acura can grant to its dealerships. The status recognizes those dealership teams that demonstrate superior achievement in customer satisfaction, sales and service training, customer follow-up, and business management.
Acura dealerships are given the year to achieve the rigorous set of objectives and prove they are worthy of Acura's most prestigious award. All criteria are established to enhance the client experience; most measures are based on actual client feedback and survey scores. To achieve success in the program, a total commitment to excellence by the entire dealership team is required.