“We have nothing of higher value than our people.”
Watertown Motor Company (Watertown Ford Chrysler) started in 2001 when the Rydell Group out of Grand Forks, ND purchased the former Bob Hayes dealership. The Rydell Group’s mission is to help make owner/dealers out of its distinguished employees, and this dealership was intended for Scott Driscoll and his wife Jodi. Scott, as dealer, would transform this dealership into a market leader for the area and establish a company with a strong culture based on the foundations of the Rydell Groups’ philosophy, “To be so effective that we are able to be helpful to others” which puts customer enthusiasm and employee satisfaction at the forefront of our company’s priorities.
The company continued to grow and expand, adding a body shop (Auto Body Solutions) in 2007 and a budget lot in 2010. The budget lot would later expand and be relocated to the former Billions dealership and would be joined there by our reconditioning department. In 2018, we would acquire our Bobcat franchise that would join with our budget center and reconditioning department, from this location we run all our Bobcat sales, parts, and service functions. The company continues to grow and expand currently totaling around 120 employees over three locations. We have provided countless opportunities to our employees over the years such as arranging training to become line technicians. Many of our employees have moved up in the company with a number moving into management positions and even have been given opportunities by the Rydell Group to have their own stores.
On a mission to do things differently from any other dealers, we focus our efforts on providing unmatched quality automotive products and service. We implemented the ‘Best Price Philosophy’, which means no haggle and no hassle, in order to provide a more relaxed, honest, and enjoyable car buying experience. It is our mission to exceed our customers’ and employees’ expectations, maintaining their loyalty for a lifetime. We recognize the greatest resource we have is our employees and we never take that for granted. We strive to fill open positions within our ranks first, creating career paths for many of our employees regardless of where they start in our company.
We are very proud of our culture which largely comes from being a part of the Rydell Auto Group. The Rydell Auto Group was founded in 1954 and has grown into one of the largest privately held dealership groups in the United States. Our Founder, Leonard Rydell, had many strongly held business and personal philosophies that served him well and help guide us through our daily business and personal decisions.
“The best part of working here, in my experience, is the honesty, trust, hard work, and loyalty are rewarded to employees in this business. From ownership/management, all the way to push mowing the boulevard, you are an important youth in the sprocket to keep the wheel turning.”
Chrysler Master Technician
“Having started out in the Quick Lane, I had an interest in being a technician. The dealership, seeing my potential, helped sponsor me for the Ford Assets program. I’m now a certified Ford technician. They provided a great opportunity to grow my career.”
Ford Certified Service Technician
“I have had a number of experiences and opportunities here that have been instrumental in shaping my professional life. I think our company is focused on creating a community for its employees and giving them opportunities to grow and advance. We as a company only succeed when our employees are successful and happy in their own professional lives and pursuits.”
Our owner Scott and Jodi are very active in the community as well as with local charities. They also encourage this involvement amongst their employees. The dealership participates in United Way, People Against Child Hunger, Boys and Girls Club, and the dealership regularly donates money and merchandise to any number of local fundraisers and charity drives. Scott and Jodi also started a tradition of hosting a community Thanksgiving meal at the dealership in order to provide a place for people that might otherwise be alone on the holiday. They also deliver Thanksgiving dinners to those that cannot get to the dealership. It has been a great success serving hundreds of meals every year. Another great program initiated by a group of employees with the backing of Scott and Jodi is our Pay It Forward Committee that seeks to provide assistance employees for any number of reasons. This committee receives funding from our Jeans Fridays and from Scott and Jodi. They use these funds to help employees with various situations such as medical bills, car bills, work boots, etc. They also organize an Angel Tree at Christmas, providing hams and turkeys at Thanksgiving, and various company picnics and events during the year. Besides monetary assistance they will also pull together employee volunteers to help other employees with things such as shingling and yard clean up.