Testimonials at Carter Motors

Employee Testimonials

Kristina Kelley
Service Manager

I started my career pumping gas at a full serve gas station while I was in high school. During college I stayed on part time to help pay bills and after college struggled to find a job in my field. I moved up to an entry level technician position because it seemed like a valuable skill to have no matter where my career was headed. I loved it and stayed, earning ASE certifications and taking vocational courses along the way. Eventually I was promoted to lead positions and after 14 years working in independent shops decided to move to a dealership, mainly to specialize in one product line. I was offered an advisor position, took it and from there worked my way up to my current position.

Steve Thompson
Parts Manager

I started in the automotive industry working as a lot porter after school for a Chevrolet dealership in Shoreline in 1979. I became a detailer and eventually managed the detail shop for them. In 1983, I moved down to a Toyota dealership and started my career in the parts department. I have had several great opportunities in both service and parts departments over the years. Currently after being away for 30 years, I am enjoying being back in the Shoreline area as the parts manager at a Subaru dealership!

Paul Svenkerud
Service Director

I started at Shoreline Community College in the (PACT) American Honda Professional Automotive Career Training program in the fall of 1993. I was sponsored by a Honda dealership in the winter of 1993 as an entry level technician. I graduated the Honda PACT program in the spring of 1995, and joined a Honda dealership as a Technician in May 1995. While in that position, I earned American Honda Gold Master Technician Status. I was promoted to Service Advisor in the Summer of 1997, where I earned American Honda Master Service Advisor Status. I became the Assistant Service Manager in the Summer of 1998. In the Summer of 1999 the Service Manager retired, I became the Interim Service Manager while the owner began looking for a new Service Manager…turned out I stayed on as the Service Manager. I joined the Board of the Shoreline Community College Professional Automotive Training Center in the fall of 2000 and have been a part of it ever since. I graduated from the National Auto Dealers Association Dealer Academy in December 2011, and became the General Manager in the spring of 2012 until February of 2014. I decided I wanted to spend more time with my wife and young children and came to work at a Subaru dealership March of 2014 as the Subaru Service Manager. I then became the Service Director in June of 2015.

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