Our Vision, Mission and Core Values
Our Vision is to lead the nation’s automotive industry in customer satisfaction, sales effectiveness, and employee engagement. Our Mission is to be the industry leader in customer satisfaction by offering an exceptional experience at every stage of interaction with our company. To continually improve our service through training, technology and teamwork. To create a professional and positive work environment where excellence is recognized and rewarded, inspiring our employees to give 100% on a daily basis.
ATTITUDE – We maintain a courteous, enthusiastic, friendly, positive, professional and teachable mindset at all times.
CUSTOMER FOCUSED – Everything we do is aimed at meeting and exceeding the expectations of our customers.
TEAMWORK – We pull together with mutual cooperation, respect and support toward our common goals; we put the good of the team before the good of an individual or group of individuals.
INTEGRITY – We always do what is ethical and honest as we strive to be dependable, fair, reliable and trustworthy with our customers and each other.
ONE HUNDRED PERCENT – We consistently give a maximum effort every day at the workplace; we go the extra mile to achieve personal and team success.
NOTHING BUT THE BEST – We will not be satisfied, neither individually nor as a team, until we provide the absolute best service and experience possible for each and every customer.
Our history began in 1940 when Bruton Orand moved from Waco to Dallas. He opened Orand Buick on Cedar Springs, where The Crescent Hotel now stands. The dealership survived World War II despite gas and tires rationing. It was through his core principles of serving the customer and maintaining a high level of integrity that we survived. When Bruton Orand died in 1961, his son-in-law, Finley Ewing Jr., took over the business. Under Mr. Ewing’s leadership plans for the future growth took shape. In 1972, he was awarded one of the first Mercedes-Benz Dealerships in North Texas, Ewing Autohaus (Mercedes-Benz of Plano). Orand Buick was changed to Ewing Buick GMC a year later.
With the exciting changes, Mr. Ewing brought his son, Finley Ewing III, to the dealership to learn the business. Fin’s first job was to clean the coffee area. In his teen and college years, Fin worked in the detail department, parts department, sales and service departments. Fin took over management in 1985 and the company has never looked back. Finley has worked in every department at Mercedes- Benz of Plano and Ewing Buick GMC.
October 2015 the Ewing Family celebrated the opening of two brand new facilities on Dallas Parkway & Spring Creek in Plano, Texas. The Mercedes-Benz of Plano dealership expanded to a state-of-the-art 155,000sq.ft. facility. Located adjacent is the all new Ewing Buick GMC, which boasts a 119,000sq.ft. facility including an all new body shop. In Fall 2018, we acquired Ewing Subaru of Plano and this location has quickly become one of the premier retailers of new and used Subaru vehicles in the entire region!