Professional Development at Wright Automotive Group

1) Application, Interview & Selection Process
Candidates will be placed through our application, interview and selection process. The candidates grades, attendance and overall commitment to become a Dealership Automotive Technician will be considered during this process. If selected, the candidate will be hired as an hourly apprentice for 2 weeks.

2) Technician Apprenticeship
The main objective of this stage is to transition the candidate from the trade-school curriculum to a fully hands-on process utilizing the common equipment and processes used as an Automotive Technician, and within the Wright Automotive Group of dealerships. The candidate will work at the Wright Automotive Group Reconditioning Center and there will be no customer interaction within this stage.

3) Technician Mentoring
The main objective of this stage is to develop the Apprentice in fundamental and advanced processes utilizing the specific equipment and processes used. As a Dealership Automotive Technician with focus on the manufacturers represented at the specific Wright Automotive Group.

4) Completion
As a graduate of the Technician Development Program, you will have transitioned from your education to a career as a Dealership Automotive Technician. You will have been successfully trained using the equipment and processes we use everyday, at a pace in which you can grow, learn and excel.

1) Application, Interview & Selection Process
Candidates are eligible to be placed into our Professional Development Program through our application, interview and selection process. The candidates resume, application, criminal background, driving history and sales assessment profile test will all be considered during this process. If selected, the candidate will be admitted into the training program as a salaried employee.

2) Training Program
The initial stage of the Professional Development Program is the Training Program. The objective of this state is to transition the candidate into the Wright Automotive Group sales processes and procedures. The candidate will work in the Wright Automotive Group Training Center.

3) Mentoring Stage
Candidates will be matched up with a mentor to further assist them in their training program. The objective is to continue the transition the candidate into an on-the- job learning of the sales process.

4) Final Evaluation and Completion
After 90 days of successful completion of training and mentoring, candidate will graduate towards a full-time sales professional within the Wright Automotive Group at one of the franchised locations.

5) Sales Professional
Over the next 12 months candidates in the Professional Development Program will be evaluated on sales, leadership and closing abilities. A minimum average of 12 vehicle sales (new and pre-owned) per month, Sales Satisfaction Index (SSI) must meet or exceed manufacturer requirement and a closing percentage of 20% or higher will be required to remain in the program after the first year. Candidates must also have less than 3 disciplinary actions or write-ups in their employee file.

6) Mentoring Stage Part II
All candidates in the Professional Development Program will be evaluated on their ability to coach and teach by becoming a mentor for new employees. During this stage, continued sales output will be required but the added responsibility of day-to- day mentoring with assigned employees will be monitored and graded.

7) Promotion to Finance Manager
When a candidate consistently demonstrates, sales, mentoring and closing abilities, they will be ready for promotion to a management position, specifically Finance Management. A candidate will enter Finance Management in order to hone their closing abilities by selling customers in the Finance office and closing sales with employees on the sales floor. The training for the new position will include PAA certifications, a weeklong class in Florida at U.S. Warranty and notary certification. Once the initial training is completed the new manager will work and mentor with current Finance Managers for a period of 30 days to become comfortable with paperwork, compliance, etc.

8) Promotion to Sales Manager
Finance Managers who show consistent monthly production numbers, the ability to work with other employees to close sales and are leaders will be offered to move into a Sales Manager position. The Sales Manager figures all the numbers pertaining to a sale, appraises vehicles, closes sales and will continually be working with the sales force so they will continue to improve. Sales Managers will also have input on other aspects of the business such as advertising and promotions.