About Our Company

Our History

Cumberland is an English name that dates back to the year A.D. 945. The name arrived in America during the era in which we became a free nation. It was first given to the river by Thomas Walker when he discovered the river during a hunting expedition. He chose the name Cumberland to honor Prince William Augustus, the Duke of Cumberland, who led the British army to victory in the last battle ever fought on British soil. To Walker, the name represented his heritage. It also represented honor, readiness, victory and loyalty.

Core Brand Promise

Access to Technology – Along with an unwavering commitment to provide the highest level of service possible, we must make technology available to our customers that enhances and personalizes their experience and makes them want to come back. This includes simplifying self-service elements as well as automated processes.

Continuous Improvement – Today’s customers expect their brands to constantly strive to make their decisions and daily lives less complicated than before. By constantly refining processes and customer interaction, we are more likely to foster a closer and deeper working relationship with customers, increasing our chances of winning their appreciation and dedication.

Flawless Execution – From answering the phone to closing a deal, the smoother and more seamless everything feels to the customer, the more they become attached. Flawless execution is more than just responding to customer needs; it’s also about anticipating and addressing needs they don’t know they have. Flawless execution builds value in the brand and confidence in the hearts and minds of customers.

Chairman and Chief Executive Officer of Cumberland Trucks - Cumberland Trucks, has served as...etc.