Our Culture is One of a Kind
Our employees enjoy many benefits of our unique company culture. Take a look!
Our employees enjoy many benefits of our unique company culture. Take a look!
At Cumberland Trucks, we strive to be much more than a business. We are partners with our community and as an employee, you will get a chance to give back as well. We partner with many local organizations, charities and events with the goal of supporting our local community and the less fortunate. Earlier this year, we sponsored the _________ which gives back to local families in need around the holidays. We also participate in the ________, which donates 50% of all sales to the local food bank throughout the month of January.
We are part of __________, which focuses on our ability to perform routine maintenance competitively and in a timely manner at an affordable cost and to recruit entry level technicians, train them on the basics & hopefully promote through the process until they become Master Diagnostic Technicians.
There are _______ levels to the program. Basic is the “entry level” and/or student level. Most people in this category have limited to ZERO automotive repair experience. They possess the desire to become automotive technicians and through a vetting process we feel like they have the necessary skill set to start the process. The Basic techs are paired into teams of 2 and work under the very close supervision of the _____ manager (an experienced veteran technician) and only allowed to do the very basic of services. (oil change, tire rotations, wipers & air filters). The Basic position is often filled with individuals in a technical training school/program like is offered at most Jr. Colleges. The student splits their time between school and working at the truck dealers. As these individuals gain knowledge and experience and demonstrate the desire to advance they are considered for promotion. These individuals will be required to become “Toyota Maintenance Certified” by taking a series of web modules.
The _____ Advance technician is an individual that has progressed from within our system after demonstrating the proper skill set and the desire to advance. With that in mind we also will hire someone into this position that already have the necessary skill and training. The type of worked performed by a _____ Advance tech are maintenance items such as mounting and balancing tires, brakes, tire repair, fluid exchange services and some light mechanical repairs. These individuals will be required to maintain “Toyota Maintenance Certified” and begin taking a series of technician training web modules and obtaining ASE certifications in Brakes and Suspension.
Once an individual has been promoted out of _____ to the main shop they will be placed on a Lateral Support Team under the supervision of a lead tech. These individuals are required to maintain ASE & Toyota Web certifications and will be considered for outside training allowing them to progress to a Master Diagnostic Technician.
Our goal is to fill every technical position from within!