At FMI is it all about Dependability. Our goal is to keep your truck on the road and on the job!
FMI Truck Sales & Service was founded in 1985 as a repair and maintenance facility for truck fleets, with two mechanics and one parts counterman. FMI now has three dealership locations with twenty-six technicians and ten parts specialists. Since 1985, FMI has grown to become one of the most successful Isuzu and Hino truck dealerships in Oregon and SW Washington.
At FMI, we are dedicated to providing excellent customer service and satisfaction. We are focused on treating everyone – customers, employees, partners, and vendors – with honesty and respect. Our overall goal is to keep our customers on the road day in and day out.
We strongly believe that the ongoing development of a team of positive, engaged, enthusiastic teammates is directly tied to providing outstanding customer service! Teammates who have been with FMI for many years have considerable knowledge of our culture and our products and services - TRIBAL KNOWLEDGE!
Even though we take great pride in our tribal knowledge, we love new teammates! They bring new ideas, talent, and diversification to the FMI family. We continually add new positions to accommodate our growth and assure our customer service levels remain high. Review of nearly 2000 customer survey cards left in every truck we service or repair tells us that 98.3% of our customers would recommend FMI to their friends and associates!
I love my job and I love the people I work with. We are more like family than co-workers.
Liz Prescott
“Best company. Best “FRIENDS” I have ever worked with! Here’s to many more years, guys!!!”
Brian Ericson
“I have been with FMI since 2001. It’s my home away from home. I love it here.”
Charlie Turner
“I have been through a lot of life changes with FMI; so grateful for an owner that cares about his employees and their families.”
David Bonilla
Isuzu Circle of Excellence – 2017-2019
To succeed in this program you must meet the established criteria in five areas:
(1) sales training; (2) service/parts/warranty training, (3) new truck inventory stocking, (4) new parts inventory stocking, and (5) customer experience
There are 22 dealerships in our territory and only 5 dealerships achieved Circle of Excellence, and 3 of the 5 dealerships are FMI!
Helping our customers succeed is why we are in business!
At FMI we are committed to providing our customers with the support they need to assure their products and services are delivered with the least amount of disruption possible.
As we see it…
In a Perfect World There is No Downtime!